Shipping
🇺🇸 Important Notice for Our U.S. Customers: New Tariffs Impacting Canadian Imports
Dear Valued U.S. Customers,
We want to inform you of a recent change that may affect your orders shipping from Canada to the United States.
Due to newly implemented tariffs by U.S. Customs, many Canadian goods are now subject to an import duty rate of approximately 35%. These tariffs are imposed by U.S. authorities and are beyond our control.
What This Means for You:
Additional Costs: You may see duty fees of around 35% applied to your order total. These charges may appear at checkout or you may be contacted separately for payment before your shipment is released by U.S. Customs.
Order Transparency: We will continue to clearly indicate any applicable tariff-related charges on your invoice or shipping documentation where possible.
Our Commitment
While these changes may affect pricing, they do not affect our dedication to delivering quality products and reliable service. We remain committed to making this transition as smooth as possible for our U.S. customers.
Ongoing Monitoring: We are actively monitoring the situation and will provide updates if and when the tariff rates change or new policies are introduced.
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WHERE WE SHIP
US, Australia, Canada, United Kingdom & New Zealand.
ESTIMATED SHIPPING TIMES
Shipping can take 2-12 business days depending on location. All orders are shipped via UPS or Canada Post Shipping. Please note that during the Holidays, shipping and delivery may take longer than usual.
PROCESSING TIME
1-3 business days
CUSTOM AND IMPORT FEES
Buyers are responsible for any customs and import fees that may apply. We are not responsible for any delays due to customs.
Any other questions? Please email info@divodi-store.com